FAQ's

Please see our shipping for questions on shipping and exchanges.

 

Do you do private label/custom scents?
No.

Do you offer bulk discounts for my wedding/event/corporate gift?
Yes. Please fill out the form here for bulk requests.

 

Do you offer candle making classes?
No. We don't teach classes at this current moment, sorry!

 

Will you donate <insert large number> candles for my event?
Because we are a small company, we are unable to donate large amounts of candles for swag bags/events. If you would like to purchase them at bulk prices, please contact us. We will occasionally donate gift sets or single candles for silent auctions for causes that matter to us.

 

Do you dropship?
No, we do not dropship or sell on dropship e-commerce stores.

 

Do you wholesale?
Yes! Please fill out this form to be considered as a wholesale partner.

 

Do you ship internationally?
Yes! We ship anywhere in the world. 

 

Do you offer samples?
Yes, please see our Scent Sample Sets! We are also working on some new ways to provide samples.

 

I need my candles tomorrow. Can you overnight them?
Please email us at support@countitallcreations.com to discuss expedited shipping.

 

Can I return my candle?
Please see our Shipping and Exchange policies page here.

 

What is the life span of your candles?
We recommend burning your candles within one year for peak performance, as we do not use any preservatives.